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Title III of the ADA and why Public Accommodations Matter
Welcome!
Introduction and learning objectives (2:01)
Title III of the ADA with guest speaker, Emily Shuman
Introduction (1:09)
Meet Emily (3:24)
What is and why is the ADA important? (2:20)
What is Title III of the ADA? (0:44)
What places are covered under Title III? (1:24)
What can a business do to follow Title III of the ADA? (4:50)
What about a business’ website, does that have to be accessible? (1:37)
Are any businesses or buildings considered “Grandfathered” in and thus not required to be accessible? (2:36)
Is ground transportation covered by Title III of the ADA? (1:38)
What about religious organizations and facilities? (1:43)
Are educational and professional testing services covered by Title III of the ADA? (0:40)
Can a business charge someone with a disability extra or tack on fees? (0:31)
What is an ADA coordinator? (1:57)
Anything else you would like to add? (1:08)
In Summary (0:50)
Why businesses need to comply with ADA standards with guest speaker, Kevin Williams
Introduction (0:59)
Meet Kevin (1:14)
Is the Title III of the ADA federal and state law? (2:30)
Can you share examples of a reasonable accomodation? (4:03)
Could a Title III complaint reach court or bring on a lawsuit? (2:42)
If a business was in violation, could they be fined? (2:52)
If a business had questions about if they are ADA compliant, who should they contact? (1:14)
Anything else you would like to add? (1:08)
In Summary (0:53)
Being ADA compliant benefits your business!
Six different ways to learn about why being ADA compliant can benefit your business! (7:39)
Exploring the Curb Cut Effect
ADA was not only an important milestone for people with disabilities, but it positively impacted all of us! (3:45)
Every Customer Matters
Introduction (1:43)
Interacting with ADA in the workplace (3:41)
Interacting with a customer who is blind (3:36)
Interacting with a customer who is Deaf (3:31)
Interacting with a customer who has a Service Animal (3:27)
Interacting with a customer who uses a wheelchair (3:29)
ADA-defined disabilities (3:08)
Every Customer Matters Poster (0:56)
In Summary (1:28)
Actions you can take now as a business
Action items (2:36)
Thank you!
Conclusion (1:43)
If a business had questions about if they are ADA compliant, who should they contact?
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